NHS Friends and Family Test (FFT)
Last Updated: Tuesday, 05 August 2025Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
| Responses | July 2025 | June 2025 | May 2025 |
| 1. Very Good | 89 | 102 | 64 |
| 2. Good | 20 | 12 | 23 |
| 3. Neither good nor poor | 2 | 6 | 4 |
| 4. Poor | 2 | 1 | 4 |
| 5. Very Poor | 12 | 7 | 4 |
| 6 Don’t know | 1 | 1 | 1 |
| Summary Scores | |||
| Positive | 87% | 88% | 87% |
| Negative | 11% | 6% | 8% |
| Neutral | 2% | 6% | 5% |
Comments received from Friends and Family test feedback
Below is a selection of comments received in recent friends and family test feedback:
'Dr T is such a caring Doctor and listens to all your concerns and never belittles or fobs you off.'
'My appointment was on time. The nurse was very helpful and listened and gave advice.'
'Nice reception staff. Felt like the doctor was genuinely interested in my health and explained what was happening next. Feel positive that things are being looked into. Time spent with the doctor very much appreciated.'
'Appointment on time, place very clean, practice nurse very friendly and knowledgeable.'
'Friendly reception, nice to have little chat before seeing nurse who was helpful, informative and did all necessary checks without making me feel rushed.'